Prepayment

We ask you to pay 50% of the projected turnover in advance up to 15 days before the start of the event.

Cancellation

Cancellation must be made in written form to us and is only valid after receipt of our written cancellation confirmation. We recommend that you take out cancellation insurance with Europäische Reiseversicherung. Online form: www.erv.ch under School and Course Insurance.

Cancellation of the entire event

From an event size of 8 participants or 6 rooms

• Earlier than 29 days before the start of the event, we charge CHF 150 administration fees.
• From 29 to 1 day before arrival we charge you 80 % of the forecast turnover.

Cancellations by individual participants

Cancellations of individual participants within the confirmed event will be settled exclusively with the organiser:

• Up to 15 days before arrival: free of charge*
• 14 to 1 day before arrival, no-show or early departure: We will charge you 80% of the booked arrangement to be forwarded to your cancellation insurance.
• Only for direct bookings: If you have not taken out cancellation insurance, we will charge you 80% of the booked arrangement. After receipt of payment, you will receive a value voucher minus CHF 150 administrative charges to redeem for your next stay. The voucher is redeemable for all hotel services or consumption in all hotels of the BELVEDERE HOTEL FAMILY. The voucher is non-transferable.

* Only valid for 30% of the booked rooms. If more than 30% of the booked rooms are cancelled, the remaining cancelled rooms will be charged at 80%.