Belvedere Hotel Familie

Privacy policy

The responsible body within the meaning of the data protection laws is:

Hotel Belvedere
CH-7550 Scuol
Tel. +41 81 861 06 06
Fax +41 81 861 06 00
Email: info@belvedere-scuol.ch

Your data protection rights

You can exercise the following rights at any time using the contact details provided by our data protection officer:

• Information about your data stored by us and its processing
• Correction of incorrect personal data
• Deletion of your data stored by us
• Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations
• Objection to the processing of your data by us and data portability, provided you have consented to the data processing or have concluded a contract with us.

If you have given us consent, you may revoke this at any time with effect for the future. You can contact the supervisory authority responsible for you at any time with a complaint.

Purposes of data processing by the controller and third parties

We process your personal data only for the purposes stated in this privacy policy. We do not transfer your personal data to third parties for purposes other than those stated. We will only disclose your personal data to third parties if:

• You have given your express consent to do so.
• Processing is necessary for the performance of a contract with you
• Processing is necessary to comply with a legal obligation
• Processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.

Collection of general information when visiting our website

When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider and similar. This is exclusively information that does not allow any conclusions to be drawn about your person.

This information is technically necessary in order to correctly deliver the contents of web pages requested by you and is compulsory when using the Internet. In particular, it is processed for the following purposes:

• Ensuring that the website connection is established without problems
• Ensuring the smooth use of our website
• Evaluation of system security and stability as well as for other administrative purposes

The processing of your personal data is based on our legitimate interest arising from the aforementioned data collection purposes. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible body and, if applicable, order processors.

Anonymous information of this kind may be statistically evaluated by us in order to optimise our website and the technology behind it.

Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. Through this, we automatically receive certain data such as IP address, browser used, operating system and your connection to the internet.

Cookies cannot be used to run programs or deliver viruses to a computer. The information contained in cookies allows us to facilitate your navigation and enable the correct display of our web pages.

Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.

Further information on cookies can be found under the following link: https://de.wikipedia.org/wiki/Cookie

Essential cookies

These cookies are essential to enable you to navigate our websites and use their features. Without these cookies, services such as shopping carts and e-invoicing are not possible.

Performance and analysis cookies

These cookies collect information about the way you use our website, for example which pages you visit most often. This data can be used to optimise our websites and make it easier for you to navigate. These cookies are also used so that affiliated companies can recognise whether you have come from another affiliated company's website and your visit has been completed with the use or purchase of a product or service, including information about the products or services purchased.

Function cookies

These cookies allow our websites to remember choices you have made while browsing. For example, we may store your geographic location in a cookie to ensure that we display the version of the website that is appropriate for your location. We may also remember preferences such as text size, font and other customisable elements of the website. The cookies may also be used to keep a record of which products or videos you have seen on offer so that you are not offered the same thing twice. The information collected by these cookies does not identify you and they may also track your browsing activity on websites not operated by us.

Use of third-party cookies

There may also be other third party cookies loaded that also use cookies, web beacons/counting pixels and other similar technologies to collect information about your online activities, either through our services or across the internet. These companies may also display ads and track user behaviour in other ways.

Control cookies

In principle, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate or delete the use of cookies at any time via your browser settings. Please use the help functions of your internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies. Users can deactivate the receipt of cookies with one click here: www.youronlinechoices.eu

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

Links

This website may contain hyperlinks to other websites that are not operated or monitored by us. These third party websites are not subject to this privacy policy and we are not responsible for their content or their personal data handling policies. We recommend that you read the policy of the respective websites and check how they protect your personal data and whether they are trustworthy.

Registration on our website

When registering to use our personalised services, some personal data is collected, such as name, address, contact and communication data such as telephone number and e-mail address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time, if necessary. Of course, we will also provide you with information about the personal data we have stored about you at any time. We will also be happy to correct or delete this data at your request, provided there are no legal obligations to retain data. To contact us in this context, please use the contact details provided at the end of this data protection declaration.

Provision of chargeable services

For the provision of chargeable services, we request additional data, such as payment details, in order to be able to execute your order. We store this data in our systems until the statutory retention periods have expired.

Newsletter

Based on your express consent, we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.

To receive the newsletter, it is sufficient to provide your e-mail address. When you register to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail about circumstances relevant to the service or registration (for example, changes to the newsletter offer or technical circumstances).

For an effective registration, we require a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the "double-opt-in" procedure. For this purpose, we log the order for the newsletter, the sending of a confirmation e-mail and the receipt of the response requested herewith. No further data is collected. The data is used exclusively for sending the newsletter and is not passed on to third parties.

You can revoke your consent to the storage of your personal data and its use for newsletter dispatch at any time. There is a corresponding link in each newsletter. You can also unsubscribe directly on this website at any time or inform us of your wish to do so using the contact option provided at the end of this privacy policy.

Email marketing with MailChimp

We use the list provider MailChimp: 512 Means St., Suite 404, Atlanta, GA 30318 USA to send our newsletter. When you register for our newsletter, the data you provide is transferred to MailChimp and stored there. Your data is accordingly processed by MailChimp on servers / data centres in the USA. MailChimp offers extensive analysis options with regard to how the newsletters are opened and used. These analyses are group-related and are not used by us for the individual evaluation of newsletter recipients. You can access further information on MailChimp and MailChimp's data protection here: www.MailChimp.com/legal/privacy/. 

You can object to receiving the newsletter at any time with effect for the future. Each newsletter sent contains an unsubscribe link and a link with the option to manage your personal profile.

Contact form

If you contact us by e-mail or contact form regarding questions of any kind, you give us your voluntary consent for the purpose of contacting you. For this purpose, you must provide a valid e-mail address. This is used for the assignment of the enquiry and the subsequent response to it. The provision of further data is optional. The information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (hereinafter: Google). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The purpose of the data processing is to evaluate the use of the website and to compile reports on activities on the website. Further associated services are then to be provided on the basis of the use of the website and the internet. The processing is based on the legitimate interest of the website operator.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Use of Google Maps

This website uses Google Maps API to visually display geographical information. When using Google Maps, Google also collects, processes and uses data about visitors' use of the map functions. You can find more information about data processing by Google in the Google privacy policy https://policies.google.com/privacy?hl=de. There you can also change your personal data protection settings in the data protection centre.

Detailed instructions on managing your own data in connection with Google products can be found here https://support.google.com/accounts/answer/3024190 

Embedded YouTube videos

We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells Youtube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your Youtube account first.

If a Youtube video is started, the provider uses cookies that collect information about user behaviour.

If you have deactivated the saving of cookies for the Google Ad programme, you will not have to expect any such cookies when watching Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser.

Further information on data protection at "Youtube" can be found in the provider's data protection statement at: https://www.google.de/intl/de/policies/privacy/ 

Embedded Vimeo videos

We embed Vimeo videos on some of our websites. The operator of the corresponding plugins is Vimeo, LLC with headquarters at 555 West 18th Street, New York, New York 10011.

When you call up the Internet pages of our website that are provided with such a plugin - for example, our media library - a connection is established to the Vimeo servers and the plugin is displayed. This transmits to the Vimeo server which of our Internet pages you have visited. If you are logged in as a Vimeo member, Vimeo assigns this information to your personal user account. When using the plugin, such as clicking on the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your Vimeo user account before using our website and deleting the corresponding cookies from Vimeo.

Further information on data processing and notes on data protection by Vimeo can be found in the privacy policy of the provider https://vimeo.com/privacy. 

Social Plugins

Social plugins from the providers listed below are used on our websites. You can recognise the plugins by the fact that they are marked with the corresponding logo.

Information, which may include personal data, may be sent to the service provider via these plugins and may be used by the service provider. We prevent the unconscious and unintentional collection and transmission of data to the service provider by using a 2-click solution. To activate a desired social plugin, it must first be activated by clicking on the corresponding button. Only this activation of the plugin also triggers the collection of information and its transmission to the service provider. We ourselves do not collect any personal data by means of the social plugins or about their use.

We have no influence on what data an activated plugin collects and how it is used by the provider. At present, it must be assumed that a direct connection to the provider's services is established and that at least the IP address and device-related information is collected and used. There is also the possibility that the service providers try to save cookies on the computer used. Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used. Note: If you are logged into Facebook at the same time, Facebook can identify you as a visitor to a particular page.

We have integrated the social media buttons of the following companies on our website:

• Facebook (www.facebook.com)
• Instagram (www.instagram.com)
• Youtube (www.youtube.com)
• Vimeo (www.vimeo.com)
• Pinterest (www.pinterest.com)
• Facebook Messenger (www.messenger.com)
• Xing (www.xing.com)
• LinkedIn (www.linkedin.com)

Use of Google Remarketing

This website uses the remarketing function of Google Inc. The function is used to present interest-based advertisements to website visitors within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognise the visitor when they visit websites that belong to the Google advertising network. On these pages, the visitor can be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google's remarketing function.

According to its own information, Google does not collect any personal data during this process. However, if you do not wish to use Google's remarketing function, you can deactivate it in principle by making the appropriate settings at http://www.google.com/settings/ads.

Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp. 

Change to our privacy policy

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your next visit.

Questions to the Data Protection Officer

If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organisation directly:

Mr. Linard Brüngger
Marketing & Sales Specialist
Phone +41 81 861 06 36
onlinemarketing@belvedere-hotels.ch