Do you have any questions about your stay?

Frequently asked questions

We have listed the most frequently asked questions and our answers for you below.

Before arrival

Our reception is available from Monday to Friday from 6.30 am to 11.00 pm and at weekends from 7.30 am to 10.30 pm.

You can reach us by e-mail ( or by phone +41 71 969 31 31.

Rooms are ready for occupancy from 2 pm at the latest.

Arrival is possible until 11 pm.

Reception is not staffed during the night.

If you arrive later, please contact reception before 10 pm on +41 71 969 31 31.

Yes, our hotel offers both outdoor parking spaces and parking spaces in the underground car park.

We also have space for larger vans, small lorries and buses at the hotel.

Price CHF 8.- per night | If you book your room directly with the hotel, the car park is included

Our lockable bicycle room is at your disposal free of charge.

Our hotel is located right next to Münchwilen railway station. You can reach us after a 2-minute walk.

You can find the timetable and buy tickets on

Further information can also be found under Arrival.

Either by renting a car via the A1 motorway (direction St. Gallen) approx. 40 minutes or by train via Wil or Frauenfeld to Münchwilen.

Timetable and tickets –

Further information can also be found under Arrival.

Small dogs are welcome in the standard rooms at Hotel Münchwilen, subject to prior reservation. Please note that your dog may not be left unattended in the room and that dogs are not allowed in public areas (e.g. breakfast). Please contact us before your arrival.

Price CHF 20.- per dog / night 

We offer free WiFi in the entire hotel.

Our hotel is a non-smoking hotel. All rooms are non-smoking. Smoking is only permitted in the outdoor areas. We also ask you not to smoke by the window.

For arrivals outside our reception hours, please contact us in good time on +41 71 969 31 31 or

During your stay

We serve our breakfast buffet as follows:

Monday 7.00 to 9.00 am
Tuesday - Friday from 6.30 - 9.00 am
Weekends and public holidays from 7.30 - 10.30 am

If you leave before our breakfast times, we will be happy to prepare a breakfast pack for you. The same applies if you wish to have breakfast later. Pre-booking is required.

If breakfast is not included in your package, you are welcome to book it on arrival. Price per person CHF 25.-.

We love breakfast - our breakfast buffet, which our team prepares for you with dedication, is correspondingly extensive, fresh and varied. Our breakfast buffet includes: excellent coffee and coffee specialities, tea, various breads and baked goods, Bircher muesli, muesli, nuts, dried fruit, fruit salad, various types of cheese and yoghurt, numerous cold meats, fresh fruit, juices, jams, spreads, rösti, scrambled eggs and bacon.

Our rooms have a chargeable minibar with a small selection of soft drinks, beer and wine. Other drinks can be purchased at the hotel bar.

Our hotel does not have a restaurant. Our partner restaurant Salta In Bocca (2 minutes walk) spoils you with the finest Italian specialities and pizzas from Thursday to Tuesday.

Further restaurant recommendations can be found under Culinary

Yes, the hotel bar is located right next to reception. Spend a cosy evening in the hotel.

All rooms are NON-SMOKING ROOMS. We would like to point out that smoking is not permitted in the rooms, in the corridors or by the open window. Please note that smoking in the room will result in additional costs for cleaning, etc.

We would also like to point out that smoking in the room can trigger a fire alarm - all costs for the deployment of the local fire brigade (currently CHF 1,800 per deployment) will be charged directly to the person responsible.

Our tip: enjoy your smoke in the outdoor areas in front of and behind the hotel building. Ashtrays are available there.

The Thurgau, Toggenburg and Appenzellerland regions have a lot to offer. We will be happy to advise you at reception. We have also put together some tips on our Activities page.

You can find more tips on these pages:


St. Gallen-Bodensee



We accept all major credit and debit cards. Cash payment in CHF and EUR is also possible. We recommend that you pay for your stay the evening before departure.

You can leave your laundry at reception from 7.00 am to 9.00 am and it will be returned to you on the same day. You will find the laundry bag and price list in the wardrobe. The express ironing service is available within 1 hour during the day. We are happy to do dry-cleaning for you externaly the house (weekends excluded).

Check-out and departure

Reception is open Mon-Fri from 6.30 am and at weekends from 7.30 am. The room is available until 10.30 am on the day of departure (groups until 10.00 am).

We recommend you to pay for your stay the evening before.

Of course, we will take care of your luggage after you have checked out.

Please contact us immediately after your departure if you have forgotten something in your room. We will do our utmost to return the forgotten item to you. Unfortunately, we will have to charge you for the costs of packaging and transport.